Requests

AM Instruments customer care, through an efficient and proactive team, offers a timely service aimed at meeting the needs of all our customers. Working closely and in harmony with the supply chain, the sales department and the sales network ensures a level of performance that fully complies with customer expectations.
Consult AM Instruments customer care for information on:

  • products and services
  • order management
  • troubleshooting of delivery dates
  • selection of lots
  • quality certificates *

* From 2019 the reserved area is active in order to download the certificates of the products purchased.
After registration, and simply entering the batch or irradiation number (Nitritex products), it is possible to find certificates of conformity, sterility, radiation etc. Register to the restricted area of ​​AM Instruments.

To request assistance and calibration: RMA form
To request environmental biodecontamination service: Biodecontamination form
To request quotation and sampling for Pharmaclean® covers: MRQ Module

Quality certificates
To obtain the certificates for the products purchased, register in the reserved area. If it is not possible to trace the desired certificate, you can contact our customer care directly.
Info on products and services
For information on AM Instruments products and services, write to info@aminstruments.com or send the information request form.